Picture of El Avila. By Diego León Socorro
Picture of El Avila. By Diego León Socorro
Product Manager with 3 years of experience in cross-functional team leadership, user experience design & product roadmapping.
Passionate about Mobile and Web Applications.
Diego is lucky to have worked with amazing people (both co-workers ands bosses), from whom he has learned most of what he knows today.
Every role and task has helped him improve his skills and pushed his career forward.
Diego's role in ACTIGO is to be the Product Owner, and the user's advocate. Evaluating user's beheavior when interacting with the app, and measuring the impact of the decissions made to make the product fit into the market's needs.
Diego has lead the project from it's conception, applying Lean Starup methodology to quickly iterate and learn from user's interaction with the app.
Diego started a digital agency in 2009 with a college partner which has continously grown in number of clients. Diego is in charge of leading up to 3 cross-functional project teams at a time. The main focus of the agency is in web design and development.
As Product Manager, Diego was in charge of doing wireframes, designing user experience, creating user stories (Scrum), finding the best practices for software development and implementation, among other activities, for every project that came into the "software fabric".
Diego's daily activities in the Sales Engineering role were: being a link between Customers and the Software Development Team, pre-sales and post-sales activities, field consulting, requirements gathering, use case generation, software UX first sketches, among others.
Thanks to his family, Diego has had the opportunity to study in the best schools of Venezuela.
This program is intended to transmit the participant knowledge and support tools for managing business processes that promote better service delivery and strengthen the company's relationship with customers, based on mutual benefits that generate strong ties of loyalty.
Aimed at: Managers, executives and professionals in general business and public service organizations and / or private
- Service Marketing
- Human Capital Management and Customer Psychology
- Market Research
- Personal Branding
- Leadership in Service Organizations
- Digital Marketing
- Creativity and Innovation in Service Companies
- Methods for measuring quality of service
- Emotional Intelligence
- Senior Management
Finished 4th out of 14 graduates.
General Coordinator, Student's Council, 2009-2010. Organize events for the students at the University, managing more than 30 coordinators to organize activities such as sports competitions, forums, recycling programs, among many others.
Top 10 High Schools in Caracas, Venezuela.
Of his 3 years of experience as Product Manager, Diego has worked with this tools in the following percentages of his time.
The Chancellor of Universidad Metropolitana gives Diego the honor of participating, along with 3 other graduates, in the International Visitor Program of Fundación Carolina in Spain.
Chosen from more than 200 students graduating at the 2013 Engineering Class.
Watch the video of Diego's speech
1st Place at Bayer Young Environmental Envoy 2012, Venezuela. Prize won by "Software to calculate the individual ecological footprint in Venezuela".
Honor Roll in 2010 at the Universidad Metropolitana for Student Participation.
Ecoeficiency Prize of 2010, given by the NGO Vitalis, to the Environment Coordination of the Universidad Metropolitana Student's Council.
Here are albums of my best works that I did in past several years. I studied, worked & learnt (still learning) from these projects a lot.
Please feel free to ask me any questions regarding my works / porfolio.
There's a many people who have collaborated with Diego throughout his career.
Director at UV Digital Services
Project Leader at Smartdess
To enrich knowledge, I am lucky to get certified from several famous institutions in our locality. Here I enlisted my top certifications.
Beside there, I had been awarded as Top Scorer in Math & Physics during my grad school.View all
Write a short description (2 lines) about your project (when you did this? for whom you worked for? ) How was the accomplishment etc? Remember, a good practise, you must not write more than 40 - 60 words